Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Autotrader review
Great Experiance
By Brian J on 16 January
Bought My BMW M3 form Cowley without seeing it (over the phone). was derived to me in London and exceeded my expectations, Was better than described guys were excellent over the phone and arranged my delivery at a very competitive price . Will definitely buy my next car from these guys Many thanks Brian
Sue Leach
Pleased with car and good service, Friendly people. happy to go back and to recommend. 5*
Sam Calderbank
Was a great service from Jack and Danny. Jack described the car perfectly and it lived up to it a reputation when I travelled from Glasgow to view it. This is a professional company with the winning touch of customer service. I dealt with Gareth when picking up my car who was down to earth and made the experience smooth outlining all the relevant information I needed to know. Jack went with me on my test drive again great service from him, he answered the questions I had and advised me to ask Gareth when I returned for the other questions.
Thanks again guys
Sam
J Williams
Garath and Jack have provided a first class service for a recent deal i did with them "“ and I can't thank them enough. I purchased a Audi tt that had a few niggles and gremlins. The team Cowley were polite and professional and took care of everything as quickly as humanly possible, and all at no cost to me. I would highly recommend them to anyone looking for great car, and amazing after service "“ John
Anthony Jacques
I would highly recommend this company to anyone in search of a good quality, fair priced car. I myself am in the process of purchasing an audi q7 which i am extremely happy with. The staff were very friendly and helpful which made the whole experience very relaxed and easy.
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I purchased an Audi A4 from here back in August. The car as clean and in good condition and up to now I have had no issues with it at all, The dealers have been really helpful and friendly The car was a good price. They also gave me a very fair price for my old car. I would recommend this dealership.
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Amazing dealership! I bought a Mercedes from them back in May and I am super happy with it. I have no issues at all and It was really good value for money. I would highly recommend Cowley Motor Company.
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Brilliant! Everything was great, I purchased a Vauxhall Insignia back in May and I am really happy with it. Up to now I have no complaints at all. I would highly recommend this dealership.
Steven Hicks
Recently bought an C63 from Cowley Motors, spent nearly a year looking for the right one and found it here. Travelled from South Wales to collect it as .Jack was exceptional from the first phone call . Owned the car nearly a month and still get the occasional text off Jack checking everything still ok
Exceptional customer service, honest and reliable garage who i would recommend to anyone. I will certainly be buying my next car from them.
jess holmes
Fantastic car bought my mini cooper D from here living 200 Miles away could nt have been any more easier great car great service and fast delivery, car is immaculate inside and out drives like new exactly as described and more will definitely recommend and will be using again .
Dean W
Really helpful team and are not out to rip you off. They gave a really good part ex price and after sales for warranty have been spot on with amazing service. Thanks guys
Negative . John Dean
Bought a golf tdi , traveled to see car on my day of and bought what i thought was a good car , 2 weeks later it broke down with major engine issue , dealer offered to repair under warranty but couldnt guarantee it would be ready within 1 week and i needed it for work . car took 10 days to get repaired .
RESPONSE: Very sorry for your bad experience john , We did push the repair garge and felt the time scale of the repair was excellent due to the extent of the repair.Plus the bonus of getting a free service out of them hopefully made you feel a little better.
Happy BMW Buyer
Really good service from start to finish. I purchased a BMW from Cowley Motor Co in August. The car was very nice and clean and in perfect condition and I have had no issues with it at all up to now. the dealer were very helpful and friendly and were able to answer all of my questions. I would happily recommend this dealership.
Julie Roberts
After buying my Mini One from Cowley Motors in manchester I found that the salesmen was really helpful, he was called Dan I think. Ultra helpful and on the balll. If he wasnt calling me to let me know where we was with the progress then another salesmen would be in touch to keep me in the loop. To summarise this review I would say they are a very helpful car dealer who really are their to help you get the car you want. They even pushed things through quickly so i could get my car when i needed it. Thank you to everyone at Cowley Motors
Mercedes Buyer
Brilliant experience from start to finish. I bought a Mercedes from Cowley Motors in July and I am really happy with it, I have had no issues with it at all and when I received it, it was really nice and clean and in really good condition. The value for money is fantastic and the dealers were very helpful and knowledgeable. I would totally recommend them.
kate lawler
Friendly staff , clean garage with nice cars . bought BMW 1 Series very happy A+
Autotrader review
Very Happy Bunny
By Sharon Y on 14 January
Just to say what a great service, Very happy with my purchase and experience , good choice of cars , visited 4 garages before buying a car from cowley motors and they were by far the best by a long shot . nice 180 mile journey home in my new BMW 1 series . Also gave me a fair price for my part exchange
Audi A1 buyer
I bought a Audi A1 S-line from here back in April. The service was excellent, The sales team were really helpful and knowledgeable and the car was in really good condition and was very clean. Had no issues with it up to now. I would recommend this dealership.
Neil Boyce
Nice cars with a good diverse selection, easy people to talk to ( very laid back ! )no pressure selling like other garages we visited. found the car we were looking for at a reasonable price and serviced with a guarantee. Will return to them next time when we are looking to change and would have no reservations in recommending them 5 +++++
BMW Buyer Very Happy
I would highly recommend this dealership. Just bought our Bmw 3 series from here. It was as advertised and very reasonably priced. We had freedom to look round the car and test drive with no pressure to buy. It was MOT'd and serviced for us. As soon as we bought the car it developed an unforeseen fault. The dealer was happy to advise to take it to the garage where it was serviced and the fault was rectified immediately with no cost to us and follow up calls to check we were happy with the result. Great dealer would recommend to family and friends.